Archive for June, 2009

combine faceted search with multiple selections

Monday, June 22nd, 2009

A lot of website use forms of attribute search to help their users find the information faster. Examples are categories, price ranges, supplies, brands etc.
Formerly, the most common way to let searchers use these attributes was with drop-down selectboxes. The last year you see the faceted search type more and more. I believe the power lies in multi faceted search. What’s that? Let me explain:

Faceted search works kinda like this: a users types in a searchquery and the website shows the result engine result page (SERP). Next to this resultset, the engine shows all possible attribute values (grouped) with the count of available results shown in brackets:

By clicking on one of the atrtibute values, the searcher quickly narrows its search….quickly is the general idea…however, it can result in a endless clicking exercise. Let say you are looking for clothing for your baby and the webshop search offers faceted search. You type in ’shirt’ and it shows you about 5.000 results. The atribute filter contain size. Thank god, this should speed up things. What size does she have now…hmmm..62, 68…Let me try 62 first. The resultset is filtered and no options for sizes are shown anymore. 10 pages and 6 filter options later: nothing. Ok. Let’s click back to my original ’shirt’ query and try size 68….you get the drift.

Another way, not faceted, is to let users select more than one value of a single filter with multiple select or checkboxes to be able to select size 62 AND 68 together. I don’t come across this way of searching much, but I think it is a lot better than being able to select a single value. Main issue with this kind of search (which I have seen) is that they don’t show the number of expected result by selecting one of more values.

We are now working on multiple faceted search as a standard option within the QweeryBox. We already offer multiple selection and faceted search a separate filter options but in our next release we will have combined these two and enable an even better search experience. When will you see this in public? At the end of july we expect to launch the new version of boezoe.nl, bases upon the latest version of the QweeryBox and it will have multiple faceted search!

Happy searching,

Maarten Rooseboom